FAQ’s

I have registered online but not yet received my confirmation.
It can take up to five working days for the Conference Organisers to process your registration and email you your confirmation. If you have not heard back from them after five days, please telephone +44 (0)131 336 4203 or email: 5nations@in-conference.org.uk

 

My department will pay for my registration, can I pay by invoice?
Yes, please email 5nations@in-conference.org.uk to request to pay by invoice. In Conference will then send you a separate link that you will allow you to register without making a card payment. It can take up to five working days for the Conference Organisers to process your registration and email you your invoice. If you have not heard back from them after five days, please telephone +44 (0)131 336 4203 or email: 5nations@in-conference.org.uk

 

When will I be able to submit an abstract for the congress?
Abstract submission has now closed.

 

Can I pay in my local currency?
All payments must be made in UK Pounds (£) to ensure that the full amount is received.

 

Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively we can accept payment by credit card where there are no additional fees for delegates.

 

Can I pay by American Express?
We can only accept card payments by VISA, VISA Debit, Delta and MasterCard.

 

Can I get a receipt for my payment to attend the conference?
Receipts will be issued electronically via email and this will be the only form of receipt.

 

Would I still be able to register if I arrive late at the Conference?
Yes, our registration desk is open every day throughout the event.

 

I received the following error message when trying to complete the payment on the registration site:

 

Card type not selected
Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration
Declined
Unfortunately this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration.